At Puppets Genetics, we take the protection of your personal data very seriously. This policy describes how we collect, use, and protect your information in accordance with compliance with Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights, and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, as well as Law 34/2002, of July 11, on information society services and electronic commerce.
Data Controller:
The data controller of your personal data is Puppets Genetics, located at C/Provenza 111 – 08029 Barcelona. You can contact us at puppetsgenetics@gmail.com for any inquiries related to your data.
Data We Collect:
Contact information: name, email address, shipping address, and phone number.
Payment information: data necessary to process your order (credit card number, expiration date, CVV, and name of the cardholder), which is managed through a secure payment service provider.
Browsing data: information about how you use our website, including your IP address, browser type, and pages visited.
Purposes of Processing:
To process and manage your orders.
To send you order confirmations and updates on shipping status.
To improve our services and user experience on our website.
Legal Basis for Processing:
The processing of your personal data under Article 6 of Regulation (EU) 2016/679 is based on:
The execution of a contract (to process your orders).
Your consent (to send you communications).
Our legitimate interest (to improve our services).
Data Retention:
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, and in compliance with our legal obligations.
User Rights:
Access your personal data.
Rectify any inaccurate or incomplete data.
Request the deletion of your personal data.
Limit the processing of your data.
Object to the processing of your data.
Request the portability of your data.
To exercise these rights, you can contact us at puppetsgenetics@gmail.com.
All requests will be processed within a maximum period of 30 days.
Data Security:
We treat data at all times in an absolutely confidential manner, maintaining the duty of secrecy and respect for it, in accordance with applicable regulations, adopting the necessary technical and organizational measures to ensure the security of your data.
Changes to the Data Protection Policy:
We reserve the right to modify this policy at any time to adapt it to any relevant legislative changes.
Contact:
If you have any questions or concerns about our data protection policy, please do not hesitate to contact us at puppetsgenetics@gmail.com.